Privacy Policy

At CommissionCompass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our lead generation services, website, and paid social advertising activities. If you have any questions, you can contact us at dylan@commissioncompass.com.

We collect personal information that you provide directly to us (e.g. name, email address, phone number, company name) when you contact us, request a call, sign up for services, or interact with our website. We also automatically collect technical information (e.g. IP address, device type, cookie identifiers, referral data) when you visit our website or engage with our online ads.

We collect information directly from you, through digital forms, email communications, and interactions with our online content. We also collect data from third-party platforms used to deliver and optimise advertising (e.g. Meta Ads, analytics and tracking pixels) and from service providers who support our operations. We do not collect sensitive information unless you consent or it is required by law.

We use your personal information to deliver and improve our lead generation services, respond to enquiries, manage your account, personalise communications, and provide support. We may also use information to optimise advertising campaigns, analyse performance, and understand user behaviour to improve our services.

We use cookies and similar technologies (e.g. tracking pixels, local storage) to collect data about your interaction with our website and advertising. These technologies help us measure campaign performance, personalise content, and analyse usage patterns. You can control cookies through your browser settings, but disabling cookies may affect some features of our site. Where applicable, we provide notice of tracking and opt-out choices for personalised advertising.

We do not sell your personal information. We may share your information with trusted third parties who help provide our services (e.g. advertising platforms, analytics providers, CRM tools) and to comply with legal obligations. Some service providers may process information outside Australia; where this occurs we take reasonable steps to ensure appropriate safeguards are in place.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no system is completely secure and we cannot guarantee absolute security of data transmitted over the internet.

You have the right to request access to the personal information we hold about you, and to correct or update it if it is inaccurate. To exercise these rights, please contact us at dylan@commissioncompass.com. We will respond in accordance with applicable law.

We may send you marketing or service communications where you have consented or where it is otherwise lawful. You can opt out of marketing communications at any time by following the unsubscribe instructions in those messages or by contacting us.

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies before providing any personal information.

Our services are not directed at children under 13 years old and we do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate steps.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. The latest version will be published here with an updated effective date.

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at dylan@commissioncompass.com.